From the course: Converting Face-to-Face Training into Digital Learning

Blended learning

From the course: Converting Face-to-Face Training into Digital Learning

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Blended learning

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- [Narrator] Most robust training programs are a blend of digital formats, which means the conversion of your in-person training will probably also be a blend. Here's a pretty typical blend centered around the onboarding of new employees. Maybe you've seen or experienced something similar. A series of e-learning modules, which contain a lot of foundational material, like the history of the company, its values, serve as a prerequisite to some type of synchronous event led by an instructor. This synchronous event could take a lot of forms. A traditional instructor led training, a structured job shadow, in which a new employee follows an experienced employee on the job. For our purposes though, let's say it's a virtual instructor led training that meets twice a week. At the end of the virtual training, it's time for the learners to demonstrate what they've learned. The best way for them to do that of course is on the job. So when the learner is ready, they get with a supervisor who evaluates their performance. A common way to do this is using a checklist. On the checklist are specific tasks new hires are expected to be able to do. And the new hire is assessed as to whether or not they can do them. When the learner passes the evaluation, they take on all the responsibilities of the role. As they perform the most common tasks, they occasionally get stuck. And so pull up performance support documentation to help them through. Why is blended learning so popular? Because it meets the full array of learner's needs. A learner needs to know some factual, foundational material, cool. So you assign them some e-learning and assess what they learned in an online test. The learner needs specific feedback on their performance and a bit of coaching. Right on, you hold some type of synchronous event led by an instructor or coach. They need some help with some of the trickier tasks in the field. So you make job aids and how-to videos available to them. If you are teaching a lot of skills or skills that are complex, it's unlikely that you'll be using just one format. Keep that in mind as you're designing your new program.

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