- Solving the small annoyances reduces friction…and helps people feel good about using your interface.…But, consider this, what if you solved annoyances…in a section of workflow that didn't even need to be there?…To stop doing that, you need to think of ways…to make sure the whole interaction is appropriate.…If you do this, you might be surprised…by how much more streamlined the interaction feels,…even to the point where users consider it…to be a whole different approach to the task.…One of the laziest ways to create software…is just to duplicate the existing physical task,…complete with the current physical forms…and storage mechanisms,…or to copy the existing software,…whether that's a previous release…or a competitor's product.…
If you do this, you'll undoubtedly be able…to check off all the functionality boxes,…but the interaction itself will probably be horrible.…Way back at the beginning of this course,…we said that humans are bad at two things:…remembering and doing sums.…And we noted that computers are really good…
- Designing around human limitations
- Telling stories
- How we group the things we see
- Making standard and consistent interfaces
- Smart defaults
- Reducing system latency and communicating during delays
- Making error messages into useful dialogs
- Designing for delight
Skill Level Beginner
1. How Brains Work
2. How We See Things: Perception Principles
3. Real-World Metaphors: Physical Concepts
4. Telling a Story: Workflow Concepts
5. Communicating through the UI
6. Designing for Delight
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