From the course: UX Foundations: Logic and Content
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Universality
To understand the world, we categorize everything around us. That is a car, that is a tree, that's a cupcake. What we're really doing is applying a set of common traits to groups of objects or ideas. All cars have more than two wheels, can go forwards and backwards, are primarily for transport, can carry up to a certain number of people, are controlled by one person, et cetera, et cetera. By creating these categories and giving them names, we make communication and understanding easier. If I say, let's go for a ride in my car, you instantly know that you'll be sitting in a vehicle with tires that will drive on a road in the direction the driver is facing. But there are many things you don't know about the car, things that will only become apparent once you investigate further. What type of fuel does the car use? What color is it? What brand? How many people does it seat? This is because the category, car, is a broad one. It encompasses all vehicles of a certain type and leaves a lot…
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