From the course: UX Foundations: Information Architecture

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Interpreting the results

Interpreting the results

From the course: UX Foundations: Information Architecture

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Interpreting the results

The main piece of information that you get from a reverse sort is how much agreement there was between your information architecture hierarchy and your participant's expectations. That agreement metric is the proportion of times that people managed to find the correct location for an item from all the different attempts. If you want, you can also track the proportion you found it on first, as opposed to their second attempt, which is a measure of directness to the answer. Only you can decide what level of disagreement you're prepared to accept between your hierarchy and your participants' expectations. You're highly unlikely to get 100% agreement, and that's okay. Participants will be much more likely to find items in the real world because they'd have many more visual cues such as images and content text to let them know whether they're on the right track or not. Directness tells you how confident people were that they'd find an item. If certain items have a low directness. In other…

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