From the course: UX Deep Dive: Remote Research

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Running effective remote research sessions

Running effective remote research sessions

From the course: UX Deep Dive: Remote Research

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Running effective remote research sessions

- Running effective remote research sessions has the same basic rules as running any UX research session. On top of the normal preparation, designing your study, crafting your test plan, pilot testing the plan attack, there are a few extra things to keep in mind of you're running remote sessions. If your sessions are unmoderated, good news, all the hard work in the preparation phase should set you up nicely. You may need to do things like send reminders or check on progress, but otherwise, your goal will be to just wait until you've collected all the data and focus on analysis. If you've chosen a moderated method, the same best practices for running sessions apply as ever. you need to set the tone appropriately, ask questions in a clear, easy to answer way, refrain from leading participants, give people plenty of time to respond, and probe as necessary. Remember, the start of a remote moderated session is a little…

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