From the course: Design Thinking: Implementing the Process

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Usability testing: Show your prototypes to customers

Usability testing: Show your prototypes to customers

From the course: Design Thinking: Implementing the Process

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Usability testing: Show your prototypes to customers

- Paper prototypes are great for getting feedback. You might be worried about showing your weird sticky note screens to people, but I can assure you, they love it. In fact, I find you get better feedback when people don't think the screens are finished, than you do from actual code or from realistic screen comps. Run a usability test with around five different participants, one after another, to make sure they understand your main concepts and that the screens flow logically. Find people to be your participants based on your persona descriptions. A usability test is not a demo. You give each participant a task and then let them run with it. I'd suggest using your storyboards as the basis for the tasks. Pull out the core task, describe it to the participant, then see what they do next. As they work through the screens, you'll have to play the role of computer. That means changing the state of interface elements,…

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