From the course: Windows 10: Troubleshooting Cloud Integration

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Resolving cloud connectivity problems

Resolving cloud connectivity problems

From the course: Windows 10: Troubleshooting Cloud Integration

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Resolving cloud connectivity problems

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- [Narartor] Office 365 uses the software as a service, or SAS model, where software is delivered via the internet, directly to desktops and mobile devices. Any connectivity problems with the internet will cause immediate productivity issues, and therefore, they need to be resolved as quickly as possible. Connectivity problems can usually be traced to incorrect or missing settings for either DNS, firewalls, ports, or networking. Let's review the most common problems and learn how to resolve them. For Office 365 to work over the internet, you must have reliable DNS functionality. DNS, the naming service used by all servers across the internet to locate each other efficiently, is very stable and uses the TCP/IP network protocol to ensure reliable routing and delivery of information. During the Office 365 setup process, an administrator will have verified your custom domain name and configured your DNS records to point…

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