Review credentials, user profiles, permissions, and the Credential Manager.
- [Instructor] We need our systems to be secure,…and one of the ways to ensure this is to pay close attention…to your users' account security and management.…Whenever you create a user account,…it should be associated with a particular user…and not shared between different users.…There are exceptions to this.…For example, a kiosk computer might be shared.…Each account is typically only accessing only a single PC.…When a user signs into their account,…they'll have access to your data…and services on the network.…
Therefore, you need to take care when working with users…that you maintain the required security of your system.…There are various types of user accounts you can create.…You can create local user accounts via the Control Panel.…However, these are not typically used…in a workplace environment unless you plan…to use peer-to-peer networking.…In an enterprise environment, it is likely…that users will have domain user accounts,…and these should be used to access domain-joined PCs.…
Domain users will be created in Active Directory…
- Enterprise desktop support skills and traits
- Remote troubleshooting
- Troubleshooting hardware and device issues
- Using System Restore
- Securing user accounts
- Resolving networking issues
- Managing files and disks
- Troubleshooting sharing and file access issues
- Resolving app compatibility
- System resource issues: RAM, CPU, and more
- Essential Windows 10 maintenance
- Windows 10 startup issues
Skill Level Intermediate
1. Introducing Enterprise Desktop Support
2. Remotely Troubleshooting Windows 10
3. Troubleshooting Windows 10 Hardware
4. Troubleshooting Users, Network, Disks, and Resources
5. Exploring App Compatibility Problems
6. Exploring System Resource Issues
7. Keeping Windows 10 Running: Essential Maintenance
8. Troubleshooting Windows 10 Startup Issues
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