From the course: Troubleshooting IT Remote Administration

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Third-party remote tools available for Windows clients

Third-party remote tools available for Windows clients - Windows Tutorial

From the course: Troubleshooting IT Remote Administration

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Third-party remote tools available for Windows clients

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- [Instructor] Instead of using built-in tools for Windows and Macintosh for remote control, you can gain additional features by using some third-party products, as you see here. Let's take a look a little more closely into some of these products and how they work. VNC is an open source product, but there's many different third-party shells that place their software on top of it where they charge a fee. And it includes basic connectivity from one computer to another. The professional version in some of these different flavors include single sign-on, support by email or phone, printing, as well as file transfer. Join.me as another popular program for remote control, but it also includes the recording of the session, as well as soft phones. You can actually make calls, video conferencing, meeting management, document management, as well as project management. So in a similar way to Microsoft Project, you can manage a…

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