From the course: WordPress: Contact Forms
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Best practices with forms - WordPress Tutorial
From the course: WordPress: Contact Forms
Best practices with forms
- [Instructor] Before we go deep into the features in setting up each form, it's important to cover some of the best practices that will help you, no matter what plugin you use. There are entire books written about designing forms, which we're not going to cover here. But I have designed my fair share of forms, some from scratch and some with plugins, so I'm going to share the most important rules of thumb. The first is that the more fields you have, the more likely the user will abandon your form. People don't like filling out information, they want to do the minimum amount of work necessary to solve their problem. So if you're asking for demographic data, like how old they are, when it's not necessary, there's chance they'll abandon your form and never finish it. The trick is to only ask for absolutely necessary information to get as many form responses as possible. Now, there is a flip side to this. Let's say you get 50 leads a month from the contact form, asking you to do work…
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