From the course: Supporting a Grieving Employee: A Manager's Guide

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Acknowledging grief: What to say

Acknowledging grief: What to say

From the course: Supporting a Grieving Employee: A Manager's Guide

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Acknowledging grief: What to say

- It can be so hard to know what to say to anyone who's grieving, much less an employee who is grieving on your team. It is not something we're taught, it is not language that we are given and, in fact, our culture does the opposite. We want to give platitudes like everything happens for a reason or time heals, and we think that we're being helpful and cheering someone on and the reality is that the impact of it feels like we're not being seen or heard. So it can be very challenging to know what to say or do for somebody who's grieving. When we first hear about somebody who is grieving, oftentimes we just want to run. We want to ignore it or we want to run away from it or we want to just not mention it, give them space, right? And yet the most important thing you can do is actually run towards someone who's grieving. Acknowledge, acknowledge, acknowledge is the first step. But notice I didn't say problem solve, problem…

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