From the course: Communicating Internally during Times of Uncertainty
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Build trust through consistent communication
From the course: Communicating Internally during Times of Uncertainty
Build trust through consistent communication
- When we communicate directly and consistently, we build a rapport with our team and we also send a very strong signal that we, as leaders, are here with them through thick and thin. They can trust us to always communicate, which should put their minds at ease. Remember this, being stuck in a place of uncertainty is a very difficult and uncomfortable feeling. And yes, sometimes, that's just the way it has to be. But if you're in a position where you have information that can remove some of this uncertainty for your employees, it is your job to convey that information consistently and clearly to ease that discomfort. Your job as a leader is to make your employees feel safe and easing that level of uncertainty is a key component to creating that safety. So how do you do this as a communicator or a leader? It's actually very simple. First, you need a strong commitment from your leadership team to prioritize internal…
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