From the course: Communicating Internally during Times of Uncertainty
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Encourage positive internal communication habits
From the course: Communicating Internally during Times of Uncertainty
Encourage positive internal communication habits
- We are in unprecedented times of uncertainty and chaos, but you have the keys to managing this uncertainty by practicing good internal communication consistently with your employees. And it doesn't have to stop there. This is a practice that can carry you through the future of the company so that you can continue to build relationships and bonds with your employees over time. Remember, it's very important to know what you want to say, to know who is going to convey those messages, and to do so in a format that is creative and puts your executives and other communicators in front of employees consistently. Be mindful with your communication, and practice empathy by thinking about your audience and how they might be feeling, and what they might need to hear. Finally, be human and vulnerable. Create self-awareness about your own feelings around the situation, and communicate those feelings as well so that others know…
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