From the course: Communicating Internally during Times of Uncertainty

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Get clear on what you want to say

Get clear on what you want to say

From the course: Communicating Internally during Times of Uncertainty

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Get clear on what you want to say

- Often, the biggest roadblock to consistent communication during times of uncertainty is a lack of clarity from leaders about exactly what they want to say. This confusion can often be mistaken for the sense that there's nothing to say at all or that everything that needs to be said can't be said effectively and efficiently. The way to get around this paralysis is to just start by making a list of the messages that need to be communicated. Start with your notion of communicating with empathy. Think about all of the things that your employees need and want to hear and make a list. Next, add to that list all of the things that are changing within your team or organization on a daily, weekly, or monthly basis. This provides you with a solid foundation for where you can start to build messages from. This list becomes a great organizing force for your task force meetings or calls. You can use this list to run through with…

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