From the course: Human Resources: Managing Employee Problems

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How to leverage documentation

How to leverage documentation

From the course: Human Resources: Managing Employee Problems

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How to leverage documentation

- Have you ever reached the end of the month or year and had to reconstruct your mileage or expenses? Painful, isn't it? You know, it's equally as painful trying to construct all the interactions and communications that occurred when dealing with an employee problem when there's no timely documentation. Double pain! What do I mean by documentation? The exact definition is a piece of written, printed, or electronic matter that provides information or evidence, or that serves as an official record. The key word here is record. Everything about what happens related to employee problems needs to be recorded. Take nothing for granted. The phrase official record sounds very important, and it is. In fact, one of the crucial reasons why documentation should occur is to have all necessary information, not only for talent management, but also, should any legal event occur. No matter what forms are used, whether typed,…

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