From the course: Human Resources: Managing Employee Problems
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Leverage your employee handbook
From the course: Human Resources: Managing Employee Problems
Leverage your employee handbook
- Imagine a community with no laws. Like the old West, lawlessness and chaos would reign. It'd be a tough place to live. Laws and rules set standards and establish critical boundaries for interactions inside of community. That's the role of the employee handbook for every organization. The employee handbook communicates expected behaviors, and it also serves as a guide and an ongoing reference to manage expectations throughout the life cycle of the employee. In my experience, I've found that the employee handbook is one of the most overlooked, underutilized and poorly communicated resources in managing and reducing employee problems. But as an HR representative, have you ever had a conversation that goes something like this? "John, this is your last warning for coming in late." And John says to you, "What do you mean?" And you say, "Well, if you remember, "being late three or more times adds a ding "to your…
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