From the course: Human Resources: Managing Employee Problems

What you should know

From the course: Human Resources: Managing Employee Problems

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What you should know

- If you're anything like the typical HR administrator or manager, then you encounter a wide variety of employee problems every day. And my assumption is that if you're watching this course, you want to gain confidence and knowledge about how to handle these situations. That's why I've provided information that is both strategic and tactical, so that you can go beyond executing the administrative needs, but also leverage problems in ways that serve the greater operational good of the company. Now, before we dive in, I wanted to be clear that this course is not a discussion on policy. Most companies have their own. This course is great if you're new to your HR world or working from a startup that doesn't have policies established yet or if you need a reminder why you joined HR in the first place. It is especially for those who are still struggling to get a seat at the table to be seen as a strategic business partner. I view handling employee problems from a strategic perspective in which I have a chance to grow my value as an internal consultant and business partner. And that's how I want you to see yourself.

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