From the course: Human Resources: Managing Employee Problems

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The benefits of digital tools

The benefits of digital tools

From the course: Human Resources: Managing Employee Problems

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The benefits of digital tools

- Ever heard of the phrase, big data? Well, if you haven't get ready. No matter what industry in which you work, collecting and analyzing data is here to stay and it's quickly emerging in HR. So let's step back for a moment and look at managing employee problems from a strategic perspective. One of central way to do this is by having digital tools in your documentation protocol that allows you to access and manage information. This doesn't mean that all documentation should be done digitally, it just means that your digital tools should be able to meet several important management needs. And those are easy to retrieve, complete, meaning you can present a full case file, scalable, protected from turnover and easy to collect and analyze. First, it's important to have all information about any incident in one place to make it easy to retrieve. The best way to achieve this is to have software that accommodates both…

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