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Learn how to develop and maintain collaborative, constructive, and cooperative working relationships. Identify opportunities to connect teams, departments, units, and organizations. Discover how to interact with others and give them confidence in the intentions of you and your organization.
Build listening, trust-building, and decision-making skills.
Manage meetings and difficult conversations.
Identify practical strategies for collaborative leadership.
Learn how to design an employee experience program for your company.
36m 21s • COURSE
Being an Effective Team Member with Daisy Lovelace
Learn how to work best on a team. Explore the key characteristics of exemplary team members and find out how you can adopt these behaviors to become a more valuable collaborator.
31m 37s • COURSE
Building Trust with Brenda Bailey-Hughes
Learn how to build trust in the workplace. Find out how to earn trust, practice trust, and rebuild trust.
54m 44s • COURSE
Effective Listening with Brenda Bailey-Hughes
Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.
1h 4m • COURSE
Giving and Receiving Feedback with Gemma Leigh Roberts
Learn to give effective feedback, and use feedback you've received as a tool to improve performance.
48m 11s • COURSE
Communicating with Diplomacy and Tact with Tatiana Kolovou
Learn how to cultivate a mindset of diplomacy and communicate with tact when you encounter challenging workplace situations.
1h 5m • COURSE
Critical Thinking for Better Judgment and Decision-Making with Becki Saltzman
Teach your team how to think critically. Learn how to use critical thinking to avoid fallacies, spot biases, craft better arguments, hone judgment, and improve decision-making.
56m 49s • COURSE
Having Difficult Conversations with Marlene Chism
Learn how to have difficult conversations with colleagues, employees, and managers. Develop your communication skills to improve your relationships, teamwork, and business performance.
1h 7m • COURSE
Collaborative Leadership with Carol Kinsey Goman
Learn how to lead collaboratively. Build more collaborative relationships within your team and throughout the organization.
37m 20s • COURSE
You'll learn how to foster collaboration with these experts
Pat Wadors is the chief talent officer at ServiceNow.
In her current role, Pat is leveraging her years of experience scaling world-class talent organizations—including LinkedIn, where she served as the senior vice president of global talent—to help redesign and transform ServiceNow. Prior to working at ServiceNow, she was the senior vice president of human resources and facilities at Plantronics, where she redesigned the workplace and work philosophy, and focused on leveraging social networking systems and technologies to enable employees to do their job anywhere and at any time. She has also been an HR executive advisor at Twitter, and the senior vice president of HR at Yahoo!, where she was responsible for leading the HR business partner function for the entire global business line; this equated to over 14,500 employees in over 17 locations.
Daisy Lovelace, PhD, teaches communication and leadership courses.
Her professional interests include management communication, interpersonal communication and conflict resolution, inclusive excellence, leadership, crisis communication, strategic planning, persuasion, and influence.
Lovelace is also a corporate consultant and executive coach. She earned her doctorate from the University of Virginia. She has taught courses at Duke University, the Kelley School of Business at Indiana University Bloomington, the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill, Princeton University, the University of Virginia, and Sungkyunkwan University in Seoul, South Korea.
Brenda Bailey-Hughes is a Kelley School of Business senior lecturer who coaches executives on communication.
As a faculty member of the nationally ranked Kelley School of Business at Indiana University, Brenda teaches undergraduate communication courses, Kelley Direct MBA consulting and global leadership courses, and works on the Executive MBA partnership program between Kelley School of Business and Sungkyunkwan University in Seoul, South Korea. Professor Bailey-Hughes is an advocate of teaching global perspectives in the business environment and is a licensed mentor for students and business professionals seeking to improve their international competencies.
Brenda is a sought-after speaker who regularly presents at conferences and workshops on a variety of topics, including change management, presentation skills, intercultural communication, influential communication, and customer service. As co-owner of Team Performance, a consulting and training company, Brenda specializes in communication training and has coached many executives from Fortune 500 companies.
Brenda has a Master of Arts degree in Organizational Communication and Professional Development.
Gemma Leigh Roberts is a chartered organizational psychologist, executive coach, and performance psychologist.
Gemma is the founder of the Resilience Edge®, which focuses on helping individuals enhance psychological resilience, master challenges effectively, and thrive in life and work. The Resilience Edge also functions as a center for research into psychological resilience.
Gemma is also the founder of the Career Compass Club®, a career coaching community that helps people to transform their careers.
You can access free resilience and coaching tools and get in contact with Gemma at gemmaleighroberts.com.
Tatiana Kolovou is faculty member at the top-ranked Kelley School of Business at Indiana University.
She came to the United States as an "academic immigrant" from Athens, Greece. Now she teaches business communication and cross-cultural effectiveness. Tatiana consults with executives and teams at large companies to develop effective communication skills for the global enterprise.
Becki Saltzman is an author, speaker, and founder of the Applied Curiosity Lab.Trained in behavioral science and applied psychology at Washington University in St. Louis, Becki conducted award-winning research as a graduate student using a mathematical model of behavior prediction. She went on to a career as a fashion buyer, and then spent 20 years as a top real estate broker. All the while, she continued to study the science and art of curiosity and the role it plays in sales and influence, creative problem-solving, decision-making, and lifestyle design.To understand the role of curiosity in the lives of remarkable people, Becki spent two decades studying and collaborating with behavioral scientists, embedding herself into a variety of industries and cultures, and conducting interviews around the world. These findings and adventures led her to found the Applied Curiosity Lab and create the Applied Curiosity training modules. She speaks and writes about curiosity as a tool for business insights and elegant, competitive advantages—as well as a lens for adventure.She is the author of Living Curiously: How to Use Curiosity to Be Remarkable and Do Good Stuff, and Arousing the Buy Curious: Real Estate Pillow Talk for Patrons and Professionals.
Marlene Chism is a consultant, educator, and the author of Stop Workplace Drama and No-Drama Leadership.
She works with executives and business owners to improve leadership effectiveness and transform culture in the workplace.
As speaker, Marlene attracts audiences from diverse industries, and her message of clarity, alignment, and personal responsibility inspires a global audience.
Her areas of expertise include leadership development, strategic communication skills, and stopping workplace drama. Her personal mission is to help people discover, develop and deliver their gifts to the world.
Carol Kinsey Goman is an international speaker, specializing in the impact of body language on leadership.
She coaches executives, female leaders, salespeople, and change agents to build strong and productive business relationships by projecting confidence, credibility, caring, and charisma. She has published over 300 articles in the fields of organizational change, leadership, innovation, workplace communications, employee motivation, attracting and keeping great people, and international business practices. Carol has authored twelve business books, including The Silent Language of Leaders: How Body Language Can Help—or Hurt—How You Lead and The Truth about Lies in the Workplace: How to Spot Liars and What to Do about Them. She's a leadership blogger for Forbes, and has been cited as an authority in media such as IndustryWeek, Investors Business Daily, CNN's Business Unusual, Bloomberg TV, The Washington Post, and the NBC Nightly News.