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Develop Conflict Management and Resolution Skills

Learn how to deal effectively with others in antagonistic situations. Discover how to reduce tension or conflict. Review how to effectively settle disputes by focusing on solving the problems at hand—without offending egos. Evaluate the feasibility of alternative dispute resolution mechanisms.
Learn the essentials of effective conflict resolution.
Practice communication techniques to improve relationships.
Discover how to communicate clearly and compassionately.
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Part of your Lynda.com membership.

8 Hours of expert-created video tutorials
Practice to reinforce what you learned
Certify your achievement
Advance your career
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You'll learn conflict resolution skills with these experts.