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Digital transformation is an ongoing force in business today. But what is it exactly and how can leaders navigate it? In this learning path, business leaders can understand the larger context for this massive change and strategy effort, begin to see where their company lies along the continuum, and discover how best to navigate through the complex terrain long term. This path complements the Digital Transformation in Practice and Digital Transformation for Tech Leaders learning paths, highlighting what leaders need to know and consider as they evolve their strategy.
Understand the essentials of digital transformation.
Identify where your company is along the continuum of digital transformation.
Discover what you need to do to bring your organization up to speed.
Foundations of the Fourth Industrial Revolution (Industry 4.0) with Jonathan Reichental
Explore the technology and disruptors of Industry 4.0. Learn about the impact of I4.0, the fourth industrial revolution, on our society, jobs, and lives.
1h 51m • COURSE
RPA, AI, and Cognitive Tech for Leaders with Ian Barkin
Learn what C-suite executives need to know to navigate the digital operations landscape, filter out the noise, and digitize their organization using RPA, ML, analytics, and AI.
53m 33s • COURSE
Digital Transformation with Peter High
Learn how to digitize your entire organization. Explore the implications for people, processes, and technology; the risks of ignoring the digital transformation trend; and more.
47m 28s • COURSE
Business Collaboration in the Modern Workplace with Phil Gold
Learn how to collaborate effectively and stay connected with your team using the tools of the modern workplace.
1h 33m • COURSE
Strategic Agility with Gary Bolles
Explore agile strategies that can help your organization thrive in an ever-changing business environment.
1h • COURSE
Leading with Innovation with Anil Gupta
Nurture innovation at your organization. Learn about multiple ways leaders can inspire innovation and explore new values, new customers, and new processes.
1h 31m • COURSE
The Future of Performance Management with Gary Bolles
Learn why organizations need to rethink what performance means and how they can measure performance differently.
1h 8m • COURSE
Charlene Li on Digital Leadership with Charlene Li
LinkedIn Influencer Charlene Li explains how to lead in the digital age. Learn how to listen, share, and engage followers.
58m 13s • COURSE
Customer Service Leadership with Brad Cleveland
Develop your customer service management skills. Learn how to align your team's efforts with company goals, develop a service strategy, engage employees, and lead with intention.
1h 12m • COURSE
Machine Learning for Marketing: Essential Training with Chris DallaVilla
Learn how to use machine learning to automate and improve your marketing campaigns, including customer engagement and account-based marketing.
55m 54s • COURSE
Introduction to Digital Twins with Jonathan Reichental
Discover the value of digital twins in a variety of industries. Learn how this important technology is revolutionizing how organizations design, build, and maintain solutions.
56m 7s • COURSE
Introduction to Quantum Computing with Jonathan Reichental
Quantum computing is the next frontier in computer technology. This course spells out what it is, what it might mean to existing organizations, and how it will impact our future.
1h 25m • COURSE
You'll learn digital transformation skills with these experts
Dr. Jonathan Reichental is an award-winning technology leader.
In 2013, he was recognized as one of the 25 doers, dreamers, and drivers in government in America. His innovative work in government has also been recognized by the White House. Dr. Reichental works with his teams to apply technology innovation in organizations to create new value and to enable work to be more meaningful and fun. He is a popular writer, recently coauthoring The Apps Challenge Playbook, and he is a frequent public speaker on a wide range of technology and business-related topics. He teaches classes at University of California, Berkeley, and at the University of San Francisco.
Ian Barkin is a digital transformation industry veteran, speaker, and the cofounder of Symphony Ventures.
Ian is a seasoned leader and innovator in digital operations, robotic process automation (RPA), intelligent automation, and business process outsourcing (BPO). He boasts a proven track record of digital transformation solution development and sales of complex global engagements. At Symphony Ventures—a robotic process automation (RPA) and intelligent automation services firm—Ian leverages his industry expertise designing and transforming front, middle, and back-office environments, unleashing value and enhanced experiences for clients, customers, citizens, and more. As the company's chief strategy officer, he works with global firms to enable positive disruption by identifying and maximizing the impact of 'future of work' techniques, including RPA and machine learning. Ian holds a BA in economics and psychology from Middlebury College in Middlebury, VT/London School of Economics and an MBA, Finance and Entrepreneurship from the MIT Sloan School of Management. He is a regular speaker at major industry events and is featured in major press outlets including the BBC, the Wall Street Journal, and TechCrunch.
Peter High is president of Metis Strategy, a technology strategy firm.
He is also author of multiple books, including Implementing World Class IT Strategy: How IT Can Drive Organizational Innovation (Wiley Press/Jossey-Bass, September 2014). Additionally, Peter moderates a podcast called The Forum on World Class IT, in which he interviews CEOs, CIOs, and academics about ideas centered around the principles of world class IT, including people, infrastructure, project and portfolio management, IT and business partnerships, and external partnerships. You can follow him on Twitter @PeterAHigh.
Phil Gold is a senior-level learning and development professional.
Phil has a passion for serving organizations through growing and enabling a culture of learning. A strong advocate for the employee, he believes in using their voice to aid in the creation of solutions to fit their needs; his strong communication skills allow him to tell that story back to them in a way that helps strengthen buy-in and engagement. Phil is experienced in strategic planning, with proven abilities as a team leader working with cross-functional and global teams of employees, stakeholders, and vendors. He can distill and convey complicated technical concepts into plain language, and deliver that in person or virtually in English or Spanish.
Gary A. Bolles is a lecturer and the cofounder of eParachute.
Inspired by the best-selling career book What Color Is Your Parachute?: A Practical Manual for Job-Hunters and Career-Changers, eParachute provides online and in-person programs to help job hunters and career changers. As a partner in Charrette LLC, Gary helps clients identify and understand disruptive trends, often through strategic conferences, innovation consulting, and collaborative initiatives. He has served as a strategic consultant and consulting producer for clients such as Google, Singularity University, Yahoo!, TED, the United Nations, the New Zealand government, the Guggenheim Museum, L'Oréal, Red Bull, National Australia Bank, and the London Business School.
Gary lectures regularly on the future of work and learning, and publishes his writings and presentations on LinkedIn and SlideShare. He has also cofounded a variety of conferences and strategic events, such as DGREE, a 2010 conference focused on the future of higher education, and SOCAP, a gathering for impact entrepreneurs and investors. Formerly, he was the editorial director of technology publications such as Yahoo! Internet Life, as well as the on-screen host of TechTV's Working the Web.
Dr. Anil K. Gupta is one of the world's leading experts on strategy, globalization, and entrepreneurship.
Anil is ranked by Thinkers50 as one of the world's "most influential living management thinkers" and has been named by The Economist as one of the world's "superstars" in a cover story on innovation in emerging economies. He is also a member of the World Economic Forum's Expert Network.
In 2017, Anil received the International Management (IM) Division Outstanding Educator Award from the Academy of Management. He is also one of only three professors, out of over 25,000 worldwide, to have been elected as a lifetime fellow of the three most prestigious academic bodies in his field: Academy of Management, Strategic Management Society, and the Academy of International Business.
Anil is the coauthor of several books including The Quest for Global Dominance, Getting China and India Right, and The Silk Road Rediscovered. Anil has served as a columnist for Bloomberg Businessweek, and as a contributing editor for Chief Executive. He is a regular contributor to HBR.org. His opinion pieces have also been published in the Wall Street Journal, Financial Times, Daily Telegraph, China Daily, The Economic Times, and other outlets.
Anil is a regular participant at the World Economic Forum (WEF) summits, including the annual meeting in Davos and the regional meetings in China, India, and the Middle East. He is a member of the WEF Stewardship Board for the System Initiative on the Future of Consumption. He has also served on the boards of several NYSE- and NASDAQ-listed companies in the United States.
Anil serves regularly as a keynote speaker at major conferences and corporate forums in the United States, Europe, Asia, Latin America, and Africa, including the World Economic Forum, The Economist conferences, the Businessweek CEO Forum, Chief Executive CEO2CEO Summits, and the Yale CEO Summit. He has also served as a consultant, keynote speaker, and/or executive education faculty with some of the largest corporations in the world, including GE, IBM, HSBC, Deutsche Bank, HP, SAP, and Microsoft.
Anil also serves as chief advisor to the China India Institute, a Washington DC-based research and consulting organization. He has earlier served as a chaired professor at INSEAD and a visiting professor at Stanford University and Dartmouth College. He received a doctorate from the Harvard Business School, an MBA from the Indian Institute of Management at Ahmedabad, and a BTech from the Indian Institute of Technology at Kanpur.
Charlene Li is a best-selling business author and speaker on leadership, strategy, and branding.
She founded the Altimeter Group was acquired by Prophet Brand Strategy in 2015. She is the author of the New York Times bestseller Open Leadership. She is also the coauthor of the critically acclaimed, best-selling book Groundswell, which was named one of the best business books in 2008. Her latest book, The Engaged Leader, was published in March 2015.
She is one of the foremost experts on business strategy and digital technologies, and a consultant and independent thought leader on leadership, strategy, and marketing. Formerly, Charlene was vice president and principal analyst at Forrester Research, worked in online newspaper publishing, and was a consultant with Monitor Group. She was named one of the 100 most creative people in business by Fast Company in 2010 and one of the most influential women in technology in 2009.
Charlene is frequently quoted by leading media channels such as the Wall Street Journal, New York Times, USA Today, Reuters, and the Associated Press. She has appeared on 60 Minutes, The MacNeil NewsHour, ABC News, CNN, and CNBC. She is a much-sought after public speaker and has keynoted top conferences such as the World Business Forum, World Economic Forum, American Society of Association Executives, SXSW, and Web 2.0.
Brad Cleveland is a globally-known customer strategy, management, and omnichannel services expert.
A sought-after consultant and speaker, Brad has worked in 45 states and over 60 countries, and his clients have included many of today's service leaders—Apple, American Express, USAA, Google, and others. He has also advised governments in the United States, Australia, Germany, Canada, and the United Kingdom.
Brad has authored eight books and is the recipient of an Amazon.com best-selling award. His books and articles have been translated into over a dozen languages, and he has appeared in media ranging from the Wall Street Journal and the New York Times to NPR's All Things Considered and others. He has received numerous industry awards in the customer service field, and was nominated for the prestigious Computerworld Smithsonian 21st Century Pioneering Award. In May 2012, Brad was recipient of ICMI's Inaugural Lifetime Achievement Award.
One of the initial partners in and former president and CEO of the International Customer Management Institute (ICMI), Brad grew the firm into a global industry leader that is now part of United Business Media (London: UBM.L). Today, he is a busy consultant, writer, and speaker.
Brad lives in Sun Valley, Idaho, with his wife, Kirsten, and their daughter, Grace. He is a private pilot, enjoys skiing and mountain biking, and has logged an estimated five million miles in travel.
Chris DallaVilla is the founder and CEO of VALID, an independent marketing consulting practice.
VALID specializes in providing data-driven solutions that help chief marketing officers and their teams strengthen their planning and execution, and drive results. Chris has expertise in digital and social media marketing, as well as certifications in Agile, Google AdWords, and Google Analytics. He studied computer science at Harvard University, design technology at Massachusetts College of Art and Design, and advertising and marketing communications at the Questrom School of Business at Boston University.