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Today, most professionals use business analysis to make key decisions to meet business objectives. Learn the necessary tasks and activities so you can help your organization achieve its goals by leveraging business analysis.
Learn the skills needed to excel at business analysis (BA).
Perform key BA activities to find solutions.
Discover how to perform BA, regardless of your role.
Learn the foundations of business analysis. Explore the role of the business analyst and the BA process, from conducting a needs assessment to release planning.
1h 25m • COURSE
Business Analysis Foundations: Competencies with Angela Wick
Get up to speed with the diverse set of competencies that business analysts need in order to be successful in their role.
1h 26m • COURSE
Business Analysis Foundations: Business Process Modeling with Haydn Thomas
Explore the benefits of using business process modeling to make sense of your company's business activities, including commonly used process modeling diagrams and how to use them.
1h 18m • COURSE
Requirements Elicitation and Analysis with Angela Wick
Explore how to leverage elicitation and analysis techniques to define great requirements. Learn why these techniques are important and how to tailor them to your project.
1h 22m • COURSE
Managing Project Stakeholders with Natasha Kasimtseva
Stakeholder management is key to project success. Learn how to identify stakeholder needs and expectations, both explicit and implicit, and build and sustain engagement.
23m 36s • COURSE
Communicating to Drive People to Take Action with Alexia Vernon
Want to get others excited about an important initiative, a great cause, or a new idea? Learn how to communicate and inspire people to take action.
35m 45s • COURSE
Effective Listening with Brenda Bailey-Hughes
Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.
1h 4m • COURSE
Data Analytics for Business Professionals with John Johnson
Learn how to use data analytics to make better business decisions and gain competitive advantage. This fast-paced introduction is ideal for managers and executives.
1h 17m • COURSE
You'll learn business analysis skills with these experts.
Greta Blash is an experienced project management professional and educator.
Her areas of experience include program management, project management, business analysis and agile approaches, with emphasis in the areas of customer relationship management (CRM), data warehouse (DW) and business intelligence (BI). She is a certified program and project manager (PgMP, PMP, PMI-ACP, and PMI-PBA) whose extensive experiences enable her to concurrently manage multiple high-risk, strategically-aligned projects. She has the proven leadership capacity, superior communication skills and the ability to interact and build strong relationships with customers, staff, management and vendors. Greta is a frequent speaker at both PMI and IIBA events and writes extensively on the dual roles of a project manager and a business analyst.
Angela Wick is a trainer, consultant, agile coach, author, blogger, and speaker.
Angela has over 20 years of experience in business analysis and is a recognized global expert in business analysis practices. She helps organizations bring agility and a value mindset to the products and solutions they develop. As the founder of BA-Squared, LLC, a training and consulting organization, she focuses on modernizing requirements and agile practices, and teaches business analysis, agile product ownership, agile business analysis, and project management.
Angela is passionate about bringing innovation, creativity, and leadership to requirements and agile practices. She contributes to industry thought leadership in the following ways: as a member of the International Institute of Business Analysis (IIBA®) Business Analysis Body of Knowledge (BABOK®) v3 committee; lead author and committee chair of the IIBA Business Analysis Competency Model; author of the "Career Models" chapter in Managing Business Analysts; expert reviewer of Business Analysis for Practitioners: A Practice Guide; and author of the ebook Agile Product Ownership: Maximizing the Role and Accelerating Success. Angela has earned the Project Management Professional (PMP®), Professional in Business Analysis (PBA®), Certified Business Analysis Professional (CBAP®), ICAgile Certified Professional Agile Coach (ICP-ACC), and ICAgile Certified Professional Business Value Analysis (ICP-BVA) certifications.
Haydn Thomas is an instructor, consultant, and speaker.
Haydn has over 20 years of real-world experience using pragmatic approaches in portfolio, program and project management, business analysis, and change management. He has worked for large international and domestic banks, government organizations, and solution providers. In addition, Haydn has worked with start-up companies in defining and implementing structure, business solutions, leadership, change, competencies and efficiencies, and coaching frameworks.
Haydn's record of achievement with developing and negotiating structured programs is based on his excellent creative direction, passion for quality, delivering on promises and professional approach. Haydn has provided services to clients across Australia, New Zealand, Asia, Middle East, and North America.
He is following one of his passions for sharing his experiences through course facilitation, consulting, and international speaking engagements. Haydn is on the board of seven companies and in his spare time enjoys his other passions for wine and sailing.
Natasha Kasimtseva, MA, MS, PMP, is a project management practitioner, speaker, and educator
Natasha is a Fulbright alumnus and an IT and operations project manager with over 11 years of cross-functional experience delivering business value and supporting clients in the US and Russia. Throughout her career, Natasha has managed a diverse portfolio of projects in a wide range of industries, including retail, financial and business services, manufacturing, and scientific research.
Natasha holds a master of science degree from the University of Nevada, Las Vegas and a master of arts in international communications and linguistics from the International Market Institute in Samara, Russia.
Natasha loves practicing, teaching, and writing about project management. Her passion is supported by her beloved family, who give her inspiration to create.
Dubbed a "Moxie Maven" by the White House Office of Public Engagement, Alexia is a renowned communication and leadership development speaker, coach, trainer and media contributor. She has delivered transformational keynotes and corporate training on presentation skills, executive presence, persuasive communication, thought leadership and women's empowerment for Fortune 500 companies and professional associations. She has also spoken at the United Nations, and been featured by media including CNN, NBC, CBS, ABC, the Wall Street Journal, Forbes, and Women's Health. She is the author of Step into Your Moxie: Amplify Your Voice, Visibility, and Influence in the World. Learn more at alexiavernon.com.
Brenda Bailey-Hughes is a Kelley School of Business senior lecturer who coaches executives on communication.
As a faculty member of the nationally ranked Kelley School of Business at Indiana University, Brenda teaches undergraduate communication courses, Kelley Direct MBA consulting and global leadership courses, and works on the Executive MBA partnership program between Kelley School of Business and Sungkyunkwan University in Seoul, South Korea. Professor Bailey-Hughes is an advocate of teaching global perspectives in the business environment and is a licensed mentor for students and business professionals seeking to improve their international competencies.
Brenda is a sought-after speaker who regularly presents at conferences and workshops on a variety of topics, including change management, presentation skills, intercultural communication, influential communication, and customer service. As co-owner of Team Performance, a consulting and training company, Brenda specializes in communication training and has coached many executives from Fortune 500 companies.
Brenda has a Master of Arts degree in Organizational Communication and Professional Development.
John H. Johnson is a professional economist, expert witness, author, and speaker.
As president and CEO of Edgeworth Economics, he provides premier economic consulting services to clients around the world. Dr. Johnson is known internationally for his ability to explain highly sophisticated concepts in a simple, straightforward manner and brings this skill to his consulting, writing, and speaking. At Edgeworth, Dr. Johnson provides consulting and expert testimony for Fortune 100 clients, trade groups, and government agencies. In his litigation work, he guides companies and outside counsel on the appropriate use and interpretation of complex data sets, and has served as an expert witness in some of today's most high-stakes corporate lawsuits. On the business analytics side, Dr. Johnson helps companies translate their complex internal data sets into strategic, actionable information across a variety of business settings including human resources, finance, marketing, manufacturing, and business intelligence. Both aspects share the need to understand—and properly apply—large, complex sets of data. He applies this same skill to his writing and speaking, where he helps audiences avoid the most common pitfalls people make when confronted with data, so they can become more confident and discerning consumers of data and make better decisions in their professional and personal lives. Dr. Johnson is a frequent presenter on economic topics and the use of data, and co-author of EVERYDATA™: The Misinformation Hidden in the Little Data You Consume Every Day. He has also authored numerous papers across his areas of expertise. Dr. Johnson received a PhD in economics from the Massachusetts Institute of Technology and his BA in economics with Highest Distinction from the University of Rochester.